I brought my vehicle in for an oil change where I had received a 19.99 coupon but I was unaware until after the oil change was done that it was going to cost me more. That is no big deal I just wish that the gentleman would have told from the beginning. Also, I brought my vehicle in last month and had a lot of work done o. The vehicle and no one ever mentioned that I needed brakes and rotars; I would have had the work done then but I was told yesterday that I needed brakes and rotars. Don't get me wrong I am satisfied with the service it next time I would like to know upfront about the oil change charge since I was told that my vehicle takes 7 quarts of oil not 5.
Yes it is good to have things explained in person,we will get to work on that. Everything is spelled out in writing on the coupon....AC
- AC Auto Service Center