First and foremost, we have a policy to not release pricing over the phone except for diagnosis or testing fees as it is very common for the stated issue to not be the actual issue the customer is dealing with. Once we give you a price on a repair, it is very difficult to change that. Secondly, a "proxy alignment" is not a normal service and frankly a terminology we are not familiar with. After searching forums for your Chrysler 200, we found you are referring to a "capacitive discharge." You are correct that is a simple service. Third, when you choose to use derogatory language towards my staff, I have given them my authorization to end the interaction. I have no interest in your business or your money, and I wish you the best in your search for a business that will do things your way.
- AC Auto Service Center